This Monday we reached the end of the ‘Eat out to help out’ scheme and hospitality staff across the nation breathe a sigh of relief. But for several restaurants, the scheme will continue. As a waitress myself, I speak for others when I say that we are grateful for the business that it has generated for struggling hospitality sectors. But unfortunately, the scheme has surged many restaurants with abuse from the occasional obnoxious ‘Karen’s’.
- If you know there is a wait: It’s your choice to accept it or go elsewhere.
Restaurants are working profusely to seat customers quickly under excellent customer standards but inevitably, you might experience a wait during your dining experience. In an honest walk-in restaurant, you will be briefed on the waiting time before being seated. If the waiting time fails to meet your requirements, please don’t proceed to dine and complain about how long you’ve been waiting for food, when you don’t have to. It is your choice to proceed or not when you’re aware of the circumstance.